Help is just a click away! Check out our how-to videos for instant assistance. Don’t see what you need? Fill out the form below to book an online personalized tech help appointment with a friendly librarian.

Instant Help:

We can help with…

  • Downloading eBooks, eAudiobooks, or other online library resources
  • The library website, catalog, or research and learning resources
  • Zoom video conferencing software
  • Email
  • Software or apps we teach classes on such as Microsoft Office, Google Docs, Facebook, and others

We cannot help with…

  • Hardware issues
  • Removing viruses or other malware

Computer Keyboard "Help" button.How to Request an Appointment

  1. Fill out the request form below.
  2. A librarian will email or call to coordinate a time and confirm you are able to use Zoom on your computer or device.
  3. That librarian will email you a Zoom link.  Please join the meeting 5 minutes before the start time.

How to Use Zoom

Zoom is a free service that allows you to attend online library programs and receive one-on-one tech help from librarians through video, audio, chat, and screen sharing.  Click here to go the the Zoom website Help page to learn how to get started with Zoom.

Online Tech Help

Book a 30-minute appointment with a librarian to get help with any of the following: getting started with video conferencing software (such as Zoom or Skype), accessing online library materials (such as e-books, audiobooks, streaming video, or research tools), or Microsoft Office or other software taught in our classes.